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Refund Policy

When are returns request accepted?

At Tallenge store we believe that customer satisfaction is key - therefore we stand behind all merchandise bought at our site.   Our orders are all custom made, according to our return/exchange policy we don't accept returns or exchanges we only provide replacement if the item is damaged or the item you have received is entirely different from what is displayed on the website.

  • Wrong Size
  • Wrong Quantity
  • Defective Damaged, or Significantly different from the description given on The Tallenge Store website

Any item that has been customized - non-standard size, image cropping, color editing, non-standard frame, increase or reduction in border width etc - is non-returnable and non-refundable.

How can I contact you?

We are always at your service. Please feel to contact us on store@tallenge.com with any questions you have.

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